CLIENTS TESTIMONIAL
What Our Clients Say About Us
Posted on Marlon KnappTrustindex verifies that the original source of the review is Google. Had a tear in my driver seat (2015 Camaro). Made an appointment, 3 panels replaced. In and out the same day. Looks just like original! Great work, super friendly and attentive to detail.Posted on Des HTrustindex verifies that the original source of the review is Google. Each staff member I interacted with was so kind and so friendly! Sean & Ellery were very patient and answered all my questions when I was picking out my custom seat options. LOVE the turn out, great quality!!Posted on Allen DownsTrustindex verifies that the original source of the review is Google. Having been pleased with my first experience at Unique Upholstery when they did a good job installing Katzkin leather seats in my Jeep I decided I'd pay them another visit. I needed a repair for the driver’s seat in my old Dodge Ram (the foam was shot and the fabric was ripped), I thought I’d give them another shot. A few years ago, I had received a quote for this exact repair at $150, which I passed on at the time since it was more than I wanted to spend. When I went back to them, the price had jumped to $325. While I understand prices go up over time, this felt like quite a steep increase especially when they are using take off fabric that essentially cost them nothing for my repairs. I was told it would match my interior since the original fabric is no longer available. The biggest issue came when I went to pay. They didn’t tell me about their "convenience fees" for using a credit card. There was no mention of this either verbally or in a written quote. Had I known, I probably would’ve looked for other options. They only brought it up after I had already agreed to the repair, which left me feeling like I was being blindsided. The work itself was fine—I'll give them that. The seat looks good. But the lack of transparency about the pricing, the unexpected credit card fees, and the unprofessional attitude has completely blindsided.Posted on Patrice Borders (Fuschia)Trustindex verifies that the original source of the review is Google. These are the best people first of all. Quality work that is going to at minimum look and feel like your car just left the showroom floor.Posted on Erica WilliamsTrustindex verifies that the original source of the review is Google. Great upholstery work. Unfortunately the car was returned to me dirtier than when I dropped it off. The interior was covered in oil and residue (fingerprints all over windows, all over the gear shifter, on the seat, etc.) The floor mats also had trash and dirt. You’d think for that kind of money they’d at least throw in a courtesy vacuum or something.Posted on Jacob ElliottTrustindex verifies that the original source of the review is Google. Excellent Service, and Prices everytime. Every employee here is amazing and so talented. We take every car that our dealership needs upholstery work done on to them. We're always happy with the quality work, friendly staff, and great pricing. Thanks Unique Upholstery for everything!Posted on Meg RobeTrustindex verifies that the original source of the review is Google. Had a great experience! Bill is such a kind man! Him and his team me feel comfortable… they did a great job of explaining everything and setting expectations. They were super fast and the price was awesome!Posted on Tom KeilTrustindex verifies that the original source of the review is Google. Great job installing Katzkin seat covers.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more